Choose the perfect plan for your business. Contact us to get customized pricing for your specific needs. All plans include a 30-day free trial with no setup fees.
Join growing businesses using Tactful Connect to automate WhatsApp bookings, customer chats, reminders and payments. Build smoother workflows, respond faster, reduce repetitive work and turn every conversation into a better customer experience.
Find answers to common questions about Tactful Technologies and WhatsApp Business automation.
What is Tactful Connect and how does its WhatsApp automation platform work?
Tactful Connect is a WhatsApp business automation platform that helps businesses create interactive customer journeys for bookings, ticketing, e-commerce, payments, support, and more. Using a no-code, drag-and-drop workflow builder, businesses can design automated WhatsApp conversations without programming. Once a workflow is published, customers can interact with your business directly through WhatsApp to book services, make purchases, receive updates, or get support.
Do I need a Facebook or Meta account to use Tactful Connect with WhatsApp Business API?
To connect your business to the WhatsApp Business API through Tactful Connect, you may need to complete Meta's business onboarding and verification process. This typically involves signing in through Meta and connecting the appropriate business portfolio and WhatsApp Business account before activating WhatsApp automation.
Are WhatsApp Business API charges included in Tactful Connect pricing?
Tactful Connect plans are designed to simplify the cost of running WhatsApp Business automation. WhatsApp messaging usage and available message capacity depend on the Tactful Technologies plan you select. Check the pricing details for your chosen plan to understand the included usage limits and any additional messaging charges.
Can Tactful Connect integrate WhatsApp with CRM, payments, calendars, and e-commerce platforms?
Yes. Tactful Connect supports WhatsApp integrations with business tools such as Google Calendar, payment gateways, CRM platforms, and e-commerce systems. These integrations help automate appointments, transactions, lead management, order updates, and customer support. API access can also support more advanced or custom business integrations.
Does Tactful Connect offer a free trial for WhatsApp automation?
Yes. Tactful Connect offers a 30-day free trial so businesses can explore the WhatsApp automation platform before committing to a paid plan. You can test features such as automated workflows, conversation flows, integrations, and customer engagement tools to see how the platform fits your business requirements.
What are WhatsApp Utility Messages and how can Tactful Connect automate them?
WhatsApp Utility Messages are non-promotional, service-related messages such as booking confirmations, payment receipts, transaction notifications, delivery updates, and account alerts. Tactful Connect helps businesses automate these customer updates through WhatsApp while managing approved message templates and conversational workflows.
